Carolina Clean WNY collects the information you submit through our website, estimate forms, email, phone, and related customer communications.
This may include your name, contact information, service address, project details, preferred scheduling information, and property photos.
How we use information
- Review and respond to estimate requests
- Plan and provide requested services
- Communicate about scheduling, payments, maintenance, and takedown
- Maintain customer and project records
- Improve our website and service process
We do not sell customer information. Information may be processed through service providers used to operate the business, such as website hosting, email, customer management, payment, scheduling, file storage, or analytics services.
Property photos and completed-project images are not used publicly as marketing material without an appropriate business basis and privacy review. Private details such as addresses, license plates, and faces may be removed or concealed when necessary.
Advertising measurement
We use Google Ads measurement to understand which ads lead to successful estimate requests. Google may use cookies and information about your visit for this measurement. We do not send your estimate form contents to Google through these conversion events, and enhanced conversions, Google call tracking, and call recording are not enabled.
We also use the OpenAI measurement pixel to understand whether ChatGPT ads lead to successful estimate requests. This uses cookies and information about your visit. When automatic advanced matching is enabled, supported contact information entered on the website may be normalized and hashed in your browser for matching; raw contact information is not sent through that matching feature. Our event code does not send your property address, project description, or other free-text estimate details. Successful submissions are measured after the form service confirms acceptance.
For questions about your information, call (716) 562-6313.